CLAIMS (damage claims)

Damage claims are classified as “justifiable” or “questionable” based on the role of each party in creating the damages. It’s generally recognized that it’s the buyer’s responsibility to provide the vender with all the information he needs to make the appropriate products or recommendations. Furthermore, each party along the value-added chain assumes responsibility for minimizing losses by checking for defects and taking immediate preventive actions when called for. Claims of defective product aren’t considered valid unless provable, and the failure of a printer to catch printing defects is not the responsibility of the ink maker. More complex disputes can usually be settled amicably through arbitration. See also: “guarantees”, “liability”, and “warranties”.